Privacy Policy

Your Vehicle. Your Info. Our Responsibility.

At MechCore, we take your privacy seriously. When you trust us with your vehicle, you’re also trusting us with your personal and technical information — and we’re committed to protecting it. We may collect certain details such as your full name, contact information (phone number, email address), vehicle registration number, service and maintenance history, and data from diagnostic scans — all strictly for the purpose of delivering high-quality automotive services, ensuring smooth operations, and maintaining accurate records.

• All collected data is handled with care and used exclusively to assist with service bookings, inspection scheduling, accurate parts ordering, personalized technical diagnostics, and post-service support. None of your data will be used for advertising or promotional purposes unless you explicitly choose to receive updates or offers by opting in.
• We guarantee that your personal and vehicle-related information will never be sold, leased, or distributed to external parties for commercial gain. The only exceptions are legal obligations such as manufacturer warranty fulfillment, insurance claim verification, or compliance with regulatory authorities, where sharing may be required.
• To ensure your privacy and security, all sensitive data — including but not limited to vehicle VINs, scanned fault codes, payment records, and identity-confirming details — is stored in encrypted form and accessible only to our senior technicians or authorized managers. We implement rigorous access controls, data protection protocols, and audit trails to ensure accountability at every level.

You are always in control of your data. If you wish to update incorrect information, remove outdated records, or fully delete your customer file, simply contact our service support team. You can do this either in person at our front desk, by phone, or by submitting a secure request through your customer dashboard. Your request will be handled promptly and respectfully, with confirmation provided after completion.